Business and economics

AIBEA Launches "Bank Clinic" to Aid Customers with Grievance Redressal in Line with RBI Guidelines

Published on 11 Jun 2024

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AIBEA Launches "Bank Clinic" to Aid Customers with Grievance Redressal in Line with RBI Guidelines
  • The All India Bank Employees Association (AIBEA) has launched the "Bank Clinic" to offer guidance and assistance to bank customers for grievance redressal in line with RBI guidelines.
  • The Bank Clinic functions as an advisory service, providing advice on available remedies according to RBI guidelines, without directly resolving the issues.
  • This initiative operates alongside the traditional Banking Ombudsman process, enhancing the support system for bank customers seeking redressal for their grievances.
Source: SarkariPariksha